Complaint Closure - Golden State Restaurant Group

Submitted By*

Your Title

Restaurant Number*

Type of Complaint*

Case Number*

Date of Incident*

Check All Recovery Methods Used*

Recovery Information

Guest Name*

First Last

Guest Phone*

Guest Email*

First Phone Call Attempt Date*

First Phone Call Attempt Time*

:

Second Phone Call Attempt Date*

Second Phone Call Attempt Time*

:

Email Sent Date*

Email Sent Time*

:

Please provide a brief summary of the message/conversation*

Please copy the email you sent to the guest here:*

Was the guest satisfied with the resolution?*