WEBVTT >> IS THAT FOR HERE OR TO-GO SIR? VICKI: ELNETRA WILLIAMS FOCUS IS A UNIQUE FORM OF CUSTOMER SERVICE. >> YOU ARE LOOKING AT INTIMIDATION, IF THERE ARE BRUISES. VICKI: MCDONALD'S IN SAN JOAQUIN COUNTY NOW PARTNERING WITH THE DISTRICT ATTORNEY'S OFFICE IN THE FIGHT AGAINST HUMAN TRAFFICKING. >> OBVIOUSLY WE ARE IN THE CORRIDOR-THE I-5 AND 99 CORRIDOR-SO THOSE ARE THE MAIN THOROUGHFARES TO TRAFFIC PEOPLE UP AND DOWN THE STATE. VICKI: ELNETRA IS AMONG 1500 EMPLOYEES ACROSS 33 MCDONALD'S LOCATIONS SPECIFICALLY TRAINED TO HELP THOSE MOST VULNERABLE. >> I THINK IT'S WONDERFUL. I THINK IT'S A RESOURCES THAT'S VERY NEEDED IN THIS COUNTY. TO TRULY FEEL THE NEED, HEAR FROM THIS WOMAN'S STORY. >> HE WANTED TO BE MY BOYFRIEND AND IT DIDN'T REALLY HAPPEN THAT WAY. RICK VICKI HOMELESS AT 16, WITH NO : ONE TO TURN TO. >> I DID MY FIRST HOUR OF WHATEVER WE DO, AND AFTER THAT I TOLD HIM I DON'T WANT TO DO IT NO MORE. I DIDN'T FEEL RIGHT. AND HE TOOK MY PHONE, HE THREW IT ON THE FREEWAY, AND OPENED THE DOOR AND KICKED ME OUT OF THE FREEWAY. VICKI: FEELING THAT IT'S IMPOSSIBLE TO ESCAPE. >> I'VE GOT PEPPER SPRAYED, I'VE GOT A GUN POINTED AT, I'VE GOT ROBBED. I'VE BEEN THROUGH IT ALL. VICKI AND THE IDEA OF A : RESTAURANT STAPLE HELPING OTHERS LIKE HER? >> LIKE I AM SAFE. THAT I HAVE SOMETHING AROUND ME IF SOMETHING WOULD HAPPEN. THAT I COULD GO TO THEM. VICKI IT'S ONE THING TO SAY COME : TO THE DISTRICT ATTORNEY'S OFFICE, EVERYONE KNOWS WHY YOU ARE COMING. BUT YOU COULD WALK INTO MCDONALD'S AND IN THAT ONE MOMENT, FACE-TO-FACE WITH