Kitchen Area Verification Let’s get verified! Step 1 of 5 20% Verification DetailsThe purpose of the verification is to determine if the leader can lead the kitchen area successfully. The goal is to assess the leader to establish what is working well and what would work even better by: • Setting performance expectations • Reinforcing standards of operations • Reinforcing effective people practicesRestaurant*Pick OnePacific Ave #802Wilson Way #969Lower Sacramento Road #3017Lodi Avenue #3580Charter Way #4111Tracy Blvd #4147Ben Holt #4643Elk Grove Blvd #4804Center Street #6216Waterloo Road #7058Louise #8195Floyd #10338Kettleman Lane/99 #10555Galt #10852March Ln. & West Ln. #1179711th Street #12264Martell #13329Westley #13556Flag City #14444Laguna #17476Patterson #17477Riverbank #17936Holman Road #20612Scenic #22222Union Road #23653Don Avenue #24092Gateway #25489Quail Lakes #25768Laguna Springs #26345Calvine #26895ValPico #32054Spanos Park #32074Daniels Street #32116Lathrop Road #32765Twin Cities #34891Yosemite #35025Bruceville #35050Elk Grove-Florin #35797Sheldon #35911Tracy High #36229Sunwest #36681Date* MM slash DD slash YYYY Daypart* Breakfast Lunch Dinner Employee Name* First Last Last 4 SSN*Restaurant Manager Completion This verification was completed by an RM.Verifier Name*Pick OneAlmaAngelicaCarliCharlieCindyCoreyDavidFaradFrankJamesJeffLupeMeghanYesmeen Instructions Step 1. The Coach and Participant • Review the behaviors of a successful area leader. • Set and record area targets. Step 2. The Coach • Observe pre-shift, managing the area, and post-shift tasks • Complete points assessment for all three sections. Each question is worth one point. Step 3. The Coach and Participant • Discuss the shift and summarize what the leader did well and what they could do better next time. • Review the results with the leader to identify needs for performance improvement. • Develop an action plan.TargetsDetermine 2-3 targets to measure, and set the goals for the shift:Target #1* Target #2* Target #3 Plan for the ShiftFood Safety is Complete* Yes No CRITICAL BEHAVIORCommunication ongoing with Shift Leader regarding People, Food, and Equipment* Yes No Completes Travel Path and Pre-Shift Checklist* Yes No CRITICAL BEHAVIORSets and communicates targets: KVS, sandwich counts, sales, guest counts* Yes No CRITICAL BEHAVIORPositioning per guide/plans for high-volume peaks* Yes No Communicates secondary duties and promotional information* Yes No Prep charts posted and current* Yes No CRITICAL BEHAVIORIngredients stocked* Yes No CRITICAL BEHAVIORPrep complete and ingredients tempered* Yes No Cleanliness and sanitation guidelines followed* Yes No Ensures equipment is functioning properly and smallwares are available* Yes No CRITICAL BEHAVIOR Leading the AreaCommunication ongoing with Shift Leader* Yes No Observes and coaches to correct procedures* Yes No Identifies, prioritizes, and solves problems effectively* Yes No Maintains positioning and repositioning as necessary* Yes No Maintains shift cleanliness and sanitation* Yes No Reacts to danger zones and flexes in and out* Yes No Manages cabinet levels and cabinet timers* Yes No CRITICAL BEHAVIORMonitors Food Safety: hand washing every hour* Yes No CRITICAL BEHAVIORMonitors Food Safety: maintains food quality, temps, and visual cues* Yes No CRITICAL BEHAVIORMonitors Food Safety: ensures glove policy* Yes No CRITICAL BEHAVIORWorks from most flexible position to view the entire kitchen* Yes No Follows safety and security procedures* Yes No CRITICAL BEHAVIORDemonstrates basic people skills (please and thank you)* Yes No Gives appreciative feedback and recognition* Yes No Monitors finished food for Gold Standard Quality* Yes No Post Shift AnalysisCommunicates with Shift Leader and Restaurant Manager and seeks feedback* Yes No CRITICAL BEHAVIORCompares results to targets* Yes No Communicates with incoming Kitchen Leader* Yes No Resolves issues before leaving shift: people/ingredients/equipment* Yes No CRITICAL BEHAVIORGives appreciative feedback and recognition to Kitchen Team where targets were met* Yes No CRITICAL BEHAVIORTarget #1 Actual* Target #2 Actual* Target #3 Actual ReviewThis leader has failed the verification due to missing a critical behavior.Verifier Signature*Leader Signature*Feedback* We are looking for hard working, enthusiastic individuals! Apply Here
