It is our objective to satisfy each and every guest 100% of the time. We strive to go the extra mile and make your visit to our restaurants magical and memorable. We have gone the extra step to make our lobbies exciting and inviting. It is our goal to make you say “i’m lovin it” each time you visit one of our restaurants.
If we have succeeded in doing this, please let us know so that we may celebrate these achievements with our managers and crew members. It’s important to them to hear how they’ve made a difference in a guest’s life.
If we have failed to meet your expectations it is extremely helpful that we hear from you. We know that it’s very frustrating to receive less than exceptional service. Knowing what went wrong, why it went wrong, and how we can fix it ensures that in no way this ever occurs again. This type of feedback helps us grow our restaurant teams to a stronger level and enables us to provide you, the guest, with the best service possible.
In any case, we value your time and sincerely appreciate you taking the time to provide us with feedback. Thank you!